Omnichannel komunikace se zákazníky | Behavee.com

Omnichannel communication with customers

Problem

Due to inconvenient interconnection of communication channels, information is lost and there’s poor communication with customers. This often leads to worse service levels, higher costs and lost sales.

Solution

We ensure the integration of all digital and physical communication channels to provide a 360 ° vision of the customer's journey. This allows the customer to switch between online, offline, customer support, inventory management, or social networking channels, sharing real-time information that is instantly available.

Duration

30 working days